Energy Service Technician - Lv3

The Energy Service Technician – Level 3 represents a significant leap in technical expertise and leadership within the energy service industry. At this level, technicians take full ownership of complex troubleshooting, system optimizations, and high-level maintenance procedures.

Level 3 Technicians are trusted field leaders, executing independent service projects, collaborating directly with engineering teams, and mentoring lower-level technicians. This role lays the foundation for progression into senior and specialist positions at Servist Energy.

Key Responsibilities

System Service & Technical Operations

• Perform complex diagnostics, root-cause analysis, and corrective repairs on solar PV, battery storage (BESS), and EV charging systems.
• Diagnose advanced inverter, BMS (Battery Management System), PCS (Power Conversion System), and EV charger faults and develop resolution plans.
• Conduct IV curve tracing, power quality analysis, insulation resistance testing, and arc fault detection.
• Configure and troubleshoot SCADA, Modbus, RS-485, TCP/IP communication networks for system monitoring.
• Implement system optimization strategies, including inverter efficiency improvements and BESS performance adjustments.
• Perform breaker coordination, power factor correction, and panel modifications following NEC compliance.
• Take a leadership role on service calls and field diagnostics, ensuring efficiency and quality of repairs.
• Manage firmware updates, software diagnostics, and remote monitoring system troubleshooting.

Advanced Electrical Testing & Safety Compliance

• Implement NFPA 70E-compliant electrical safety practices, including arc flash hazard assessments and Lockout/Tagout (LOTO) protocols.
• Utilize power analyzers, IR thermal cameras, and advanced electrical diagnostic tools.
• Ensure compliance with OSHA 30, NEC (National Electrical Code), and manufacturer best practices.
• Lead field safety audits and technician safety training sessions.

Mentorship & Leadership

• Lead and mentor Level 1 & Level 2 Technicians, reinforcing proper safety, troubleshooting, and repair techniques.
• Train junior technicians in schematic interpretation, system wiring, and performance testing.
• Oversee work planning, job site coordination, and technician task assignments.
• Provide direct field feedback to supervisors, site managers, and engineering teams.

Documentation & Client Communication

• Generate detailed service reports, including system logs, fault analysis, and performance benchmarks.
• Maintain up-to-date documentation of firmware updates, software configurations, and system maintenance records.
• Communicate findings and system recommendations to clients, site managers, and engineering teams.

Required Certifications & Training

• High School Diploma/GED (or equivalent technical education)
• OSHA 30-Hour Safety Training (must be completed within 30 days)
• NFPA 70E Advanced Electrical Safety Certification
• Completion of Level 2 Technician training requirements
• Enrollment in the next available electrical apprenticeship program
• First Aid & CPR Certification
• Journeyman Electrician License (or in-progress)

Preferred Qualifications (Nice to Have, but Not Required)

• NABCEP PV Installation Professional (PVIP) Certification
• Experience with SCADA networking, inverter data logging, and system analytics
• Forklift and aerial lift certification
• Experience working with Schweitzer Labs SEL relay protection systems
• Hands-on experience commissioning PV, BESS, and EV infrastructure

Bonus Qualifications (Highly Valued, but Not Required)

• NABCEP PV Commissioning & Maintenance Specialist (PVCMS) Certification
• Certified Energy Storage Installation Professional (ESIP)
• EVITP (Electric Vehicle Infrastructure Training Program) Certification
• Advanced understanding of power electronics and grid-tied energy storage
• Training in AI-based predictive maintenance and remote diagnostics

Policy for Certification Exceptions

1. Highly experienced technicians with extensive field knowledge and leadership capabilities may qualify for Level 5 roles even if they do not have every listed certification.
2. Servist Energy will evaluate candidates on a case-by-case basis to ensure their field expertise aligns with company standards.
3. Technicians without specific certifications may be required to enroll in an approved fast-track certification pathway as a condition of hire or promotion.
4. Military veterans, master-level field engineers, and high-level O&M specialists with proven expertise may be eligible for certification waivers if they demonstrate equivalent knowledge through documented work history and technical assessments.

Why Join Servist Energy?

🔥 Leadership Training & Career Progression: Transition from technician to team leader, guiding lower-level technicians toward mastery.

💰 Skill-Based Raises & Certification Incentives: Earn more as you progress in your certifications and leadership responsibilities.

⚡ Work on the Most Advanced Energy Systems: Troubleshoot and optimize utility-scale PV, energy storage, and EV infrastructure.

📈 Certifications & Elite Recognition: We support your journey to NABCEP, EVITP, and advanced industry certifications.

🌍 Shape the Future of Energy: Lead system optimization, service reliability, and technical excellence in a cutting-edge industry.

🚀 Next Step to Level 5 Master Technician: Progress toward District Manager, Regional Manager, or Manufacturer-Trained Engineer roles.

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